# XONRA ## Terms of Service **Website:** https://xonra.xyz **Last Updated:** August 12, 2026 **Effective Date:** August 12, 2026 --- ## 1. Introduction Welcome to Xonra. Xonra is a digital platform that provides a variety of online products and services, which may include an online digital marketplace, digital products, games, Minecraft servers, virtual currency, cloud storage, user accounts, websites, applications, software, communities, and other technology services. These Terms of Service ("Terms", "Terms of Service", or "Agreement") govern your access to and use of Xonra and all services operated, owned, controlled, or made available by Xonra. By accessing Xonra, creating an account, purchasing a product, downloading a game, using Xonra Cloud, joining a Xonra Minecraft server, purchasing or using CR, or otherwise using any Xonra service, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use Xonra. These Terms apply to the extent permitted by applicable law. Nothing in these Terms is intended to remove, restrict, or waive a right or protection that cannot legally be waived. --- # 2. About Xonra For purposes of these Terms, "Xonra", "we", "us", and "our" refer to the legal entity or operator responsible for the relevant Xonra service. **Xonra Legal/Business Name:** [INSERT LEGAL NAME] **Commercial Registration / Registration Number:** [INSERT IF APPLICABLE] **Business Address:** [INSERT ADDRESS] **Contact Email:** [INSERT EMAIL] **Website:** https://xonra.xyz Xonra may operate through multiple brands, websites, domains, applications, game titles, services, or products. A service may have its own branding while still being owned, operated, or controlled by Xonra. --- # 3. Definitions For these Terms: ### "Account" Means an account registered with Xonra that allows a user to access Xonra services. ### "Xonra Services" Means all websites, applications, games, servers, cloud services, stores, software, APIs, platforms, features, and other services provided by Xonra. ### "Xonra Website" Means https://xonra.xyz and other websites operated by Xonra. ### "Xonra Shop" Means Xonra's online marketplace or store through which Xonra may sell digital products and other goods or services. ### "CR" Means Xonra's virtual currency or virtual credit system. ### "Digital Product" Means software, games, downloadable content, digital files, licenses, virtual items, subscriptions, memberships, keys, or other electronically supplied products. ### "Virtual Item" Means an in-game or platform item that exists digitally and does not represent physical property. ### "User Content" Means content submitted, uploaded, transmitted, posted, stored, or otherwise provided by a user through Xonra. ### "User Files" Means files uploaded or stored by a user through Xonra Cloud. ### "Third-Party Service" Means a service, platform, website, payment processor, software provider, hosting provider, authentication provider, or other service that is not controlled by Xonra. --- # 4. Acceptance of These Terms By using Xonra, you confirm that: 1. You have read these Terms. 2. You understand these Terms. 3. You agree to these Terms. 4. You have the legal capacity to agree to these Terms or have the necessary permission from a parent or legal guardian where applicable. 5. You will comply with applicable laws. 6. You will comply with additional rules applicable to individual Xonra services. If you do not agree, you must stop using Xonra. Certain services may require you to explicitly accept additional agreements before accessing them. --- # 5. Eligibility and Age Requirements Xonra is not intended to be used in violation of applicable age restrictions. You may use Xonra only if you are legally permitted to do so. Certain services may have additional age requirements. For example, a particular game, payment feature, community feature, cloud service, or other product may have age restrictions imposed by law or by Xonra. If you are under the applicable age of legal capacity, you may need permission from your parent or legal guardian. If a parent or legal guardian allows a minor to use Xonra, the parent or legal guardian is responsible for supervising the minor's use of Xonra where required by law. Xonra may restrict access to features where we reasonably believe that the applicable age requirements have not been satisfied. --- # 6. Changes to Xonra Xonra is an evolving platform. We may add, modify, replace, suspend, or discontinue: * Websites. * Games. * Minecraft servers. * Cloud storage. * Digital products. * Virtual currency systems. * User-account features. * APIs. * Applications. * Community features. * Payment methods. * Subscriptions. * Memberships. * Server features. * Storage plans. * Game mechanics. * Other services. We may make changes for reasons including: * Security. * Performance. * Legal compliance. * Business requirements. * Maintenance. * Product development. * User safety. * Fraud prevention. * Technical limitations. Where applicable law requires notice of a material change, we will provide the required notice. --- # 7. Xonra Accounts Certain Xonra services require an account. When creating an account, you agree to provide accurate information. You must not knowingly provide false information for the purpose of: * Fraud. * Impersonation. * Circumventing restrictions. * Evading bans. * Obtaining unauthorized benefits. * Circumventing age restrictions. * Manipulating purchases. You are responsible for maintaining the security of your account. This includes: * Your password. * Authentication tokens. * Recovery methods. * Email address. * Two-factor authentication. * API credentials. * Session credentials. You should use a unique and reasonably secure password. --- # 8. Account Security You must take reasonable steps to prevent unauthorized access to your account. You must not intentionally provide your authentication credentials to another person when doing so violates Xonra's rules. You must immediately notify Xonra if you reasonably believe: * Your password has been stolen. * Your account has been compromised. * Someone has accessed your account without permission. * Your authentication credentials have been exposed. * Your account is being used for unauthorized activity. Xonra may temporarily restrict an account if we reasonably believe it has been compromised. Xonra is not responsible for losses resulting from your failure to protect your authentication credentials, except where applicable law provides otherwise. --- # 9. Account Sharing Unless a particular Xonra service explicitly permits it, you may not: * Sell your account. * Rent your account. * Lease your account. * Transfer your account. * Give your account to another person. * Share authentication credentials. Certain services may provide specific account-sharing functionality. Where such functionality exists, you must follow the applicable rules. --- # 10. Usernames Usernames and display names are provided subject to availability. Xonra may modify, remove, reclaim, or restrict a username where reasonably necessary, including where a username: * Impersonates another person. * Impersonates Xonra staff. * Infringes another person's rights. * Is misleading. * Is abusive. * Is used for fraud. * Violates applicable law. * Violates community rules. * Is reserved for administrative purposes. Obtaining a username does not create ownership rights in that username. --- # 11. Multiple Accounts Xonra may permit multiple accounts unless otherwise stated. However, you must not create multiple accounts for: * Evading a ban. * Circumventing restrictions. * Exploiting promotions. * Abusing referral systems. * Manipulating CR. * Committing fraud. * Circumventing purchase limits. * Manipulating game rankings or server systems. Xonra may associate accounts where reasonably necessary for security, fraud prevention, or enforcement. --- # 12. Xonra Shop Xonra may operate an online digital marketplace. Products may include: * Games. * Software. * Digital downloads. * Licenses. * Game keys. * DLC. * Cosmetics. * Virtual items. * Server ranks. * Server perks. * Memberships. * Subscriptions. * Digital services. * Other digital products. Each product may have additional conditions. You should read the product description and applicable purchase information before completing a transaction. --- # 13. Product Information Xonra will make reasonable efforts to ensure that product information is accurate. However, errors may occasionally occur. Examples include: * Typographical errors. * Incorrect images. * Incorrect availability. * Incorrect pricing. * Technical errors. * Incorrect product descriptions. If an obvious error affects an order, Xonra may take reasonable corrective action subject to applicable law. Where required, Xonra will provide appropriate information regarding the product, price, payment, delivery, implementation, and applicable warranties or guarantees. Saudi Arabia's Ministry of Commerce specifically identifies these types of information as relevant to electronic contracts. --- # 14. Orders When you place an order, you are submitting a request to purchase the applicable product. An order may not be considered accepted until: * Payment is successfully processed. * Xonra confirms the order. * The product is delivered. * The applicable service is activated. Xonra may reject or cancel an order where reasonably necessary, including because of: * Fraud. * Payment failure. * Technical errors. * Product unavailability. * Pricing errors. * Abuse of promotional systems. * Legal restrictions. * Security concerns. Where applicable law requires a refund following cancellation, Xonra will provide the required refund. --- # 15. Digital Delivery Digital products may be delivered through: * Download links. * Xonra accounts. * Game launchers. * Activation keys. * Email. * In-game systems. * APIs. * Cloud storage. * Other digital delivery mechanisms. You are responsible for ensuring that your device and software meet the requirements of the product. Once digital content has been properly delivered, you are responsible for maintaining access to your account and compatible devices. --- # 16. Digital Product License Unless otherwise stated, purchasing a digital product does not transfer ownership of the underlying intellectual property. Instead, you receive a limited license to use the product. Unless the applicable product license permits otherwise, you may not: * Resell the product. * Redistribute it. * Publish it. * Upload it to unauthorized websites. * Share license keys. * Circumvent license restrictions. * Remove copyright notices. * Claim the product as your own. * Commercially exploit the product without authorization. Mandatory rights provided by applicable law are not affected. --- # 17. Product Keys and Licenses If a product includes a license key or activation code, you must keep the code secure. You must not intentionally: * Publish unused keys. * Sell unauthorized copies. * Generate fake keys. * Attempt to guess keys. * Manipulate activation systems. * Resell keys contrary to the applicable license. If a key is compromised because of your actions, Xonra may be unable to replace it. --- # 18. Payments Xonra may use third-party payment processors. Payment processing may be subject to the payment provider's own terms. You authorize the applicable payment processor to process the amount shown at checkout. You must use a payment method that you are legally authorized to use. You must not: * Use stolen cards. * Use unauthorized accounts. * Use fraudulent payment details. * Falsify billing information. * Intentionally reverse legitimate payments. * Abuse chargebacks. Fraudulent transactions may result in: * Account suspension. * Cancellation of purchases. * Removal of virtual items. * Removal of CR. * Loss of access to services. * Legal action where appropriate. --- # 19. Taxes and Additional Charges Prices may be displayed before or after applicable taxes depending on the jurisdiction and checkout system. Where required by law, applicable taxes and charges will be disclosed. You are responsible for taxes that legally apply to your purchases unless Xonra is legally responsible for collecting them. --- # 20. Refunds Refunds are governed by Xonra's Refund Policy and applicable law. You may be entitled to refunds or cancellation rights depending on: * The product. * The service. * Whether digital content has been accessed. * Whether a subscription has started. * Whether the transaction is eligible under applicable law. * The reason for the refund. * The jurisdiction in which you purchased the product. Nothing in this section removes mandatory consumer rights. Xonra will comply with applicable statutory refund and cancellation requirements. Saudi Ministry of Commerce guidance specifically addresses consumer cancellation, refunds, and electronic-store obligations. --- # 21. Chargebacks If you believe a transaction is unauthorized or incorrect, you should contact Xonra support before initiating a payment dispute where reasonably possible. You must not initiate a chargeback solely because you changed your mind where the transaction is otherwise valid and non-refundable. Fraudulent or abusive chargebacks may result in account restrictions. This does not prevent you from exercising legitimate rights under applicable payment or consumer laws. --- # 22. CR — Xonra Virtual Currency Xonra may provide a virtual currency known as **CR**. CR exists solely for use within supported Xonra services. CR may be: * Purchased. * Earned. * Awarded. * Granted through promotions. * Granted as compensation. * Used as part of games. * Used to purchase supported digital items. CR is not intended to function as general-purpose money. Unless expressly stated otherwise: * CR is not legal tender. * CR is not a bank deposit. * CR is not a security. * CR is not an investment. * CR does not represent shares in Xonra. * CR does not represent ownership of Xonra. * CR cannot be redeemed for cash. * CR cannot be redeemed for physical currency. * CR has no guaranteed value outside Xonra. --- # 23. CR Has No Investment Value You must not purchase CR because you expect it to increase in value. Xonra does not promise that CR will maintain any particular value. CR may be changed, removed, replaced, or discontinued subject to applicable law. Xonra does not operate CR as an investment product. --- # 24. CR Purchases If CR is sold for real-world currency, the purchase price will be displayed before the transaction is completed. Different packages may provide different amounts of CR. Xonra may establish: * Minimum purchase amounts. * Maximum purchase amounts. * Daily limits. * Monthly limits. * Regional restrictions. * Account restrictions. * Promotional restrictions. We may modify these limits where reasonably necessary. --- # 25. CR Refunds CR purchases are subject to applicable law and Xonra's Refund Policy. Where applicable law permits digital-content purchases to become non-refundable after supply begins, Xonra may apply those rules. However, Xonra will not use this section to remove mandatory statutory refund rights. If CR is removed because of a fraudulent transaction, unauthorized purchase, or payment reversal, the associated CR may also be removed. --- # 26. CR Transfers Unless Xonra explicitly enables a transfer feature, CR may not be transferred between users. You must not: * Sell CR. * Buy CR from another user. * Trade CR outside Xonra. * Exchange CR for cash. * Exchange CR for cryptocurrency. * Exchange CR for goods outside authorized Xonra systems. Any transfer functionality provided by Xonra may have separate rules and limits. --- # 27. CR Abuse You must not attempt to obtain CR through: * Bugs. * Exploits. * Automation. * Fraud. * Unauthorized payment methods. * Manipulation of APIs. * Account duplication. * Promotion abuse. * Referral abuse. * Unauthorized modification of Xonra software. If CR was incorrectly credited due to an error, Xonra may correct the balance. --- # 28. Virtual Items Xonra may provide virtual items, including: * Game items. * Cosmetics. * Skins. * Server ranks. * Digital badges. * Digital collectibles. * Customization options. * Other virtual content. Virtual items do not constitute physical property. Unless otherwise required by law, virtual items may not be: * Sold for cash. * Transferred outside authorized systems. * Used as collateral. * Treated as financial assets. --- # 29. No Guaranteed Permanence of Virtual Items Virtual items may be affected by: * Game updates. * Server resets. * Balance changes. * Security incidents. * Account termination. * Service discontinuation. * Bugs. * Fraud prevention. * Legal requirements. Xonra does not guarantee that a particular virtual item will remain available indefinitely. --- # 30. Xonra Games Xonra may develop, publish, operate, or distribute indie games. Games may be available through: * Xonra. * Third-party platforms. * Game stores. * Websites. * Launchers. * Mobile applications. * Other distribution platforms. A game may have its own End User License Agreement ("EULA"). Where a game has a specific EULA, that EULA applies to the game in addition to these Terms. --- # 31. Game Updates Xonra may release: * Patches. * Bug fixes. * Content updates. * Security updates. * Balance changes. * Gameplay changes. * New features. * Removed features. Some updates may be required to continue using a game. We do not guarantee that every feature will remain available permanently. --- # 32. Multiplayer Games Multiplayer games may contain: * Competitive systems. * Leaderboards. * Matchmaking. * Rankings. * Player economies. * Virtual items. * Chat. * User-generated content. You agree to follow the applicable rules. Cheating, exploiting, harassment, unauthorized automation, and manipulation of competitive systems are prohibited. --- # 33. Minecraft Servers Xonra may operate Minecraft servers. Minecraft servers may have separate server rules. By joining an Xonra Minecraft server, you agree to comply with: * These Terms. * Xonra Community Guidelines. * Minecraft server rules. * Applicable game rules. * Applicable laws. --- # 34. Minecraft Server Rules Unless a server's specific rules say otherwise, players must not: * Cheat. * Use unauthorized clients. * Use prohibited modifications. * Exploit bugs. * Duplicate items through exploits. * Attack server infrastructure. * Use bots or automation in prohibited ways. * Harass staff. * Threaten players. * Scam users. * Manipulate server economies. * Evade punishments. * Use alternate accounts to circumvent restrictions. * Abuse vulnerabilities. --- # 35. Minecraft Server Purchases Xonra may sell Minecraft-related digital products such as: * Ranks. * Cosmetics. * Permissions. * Server items. * CR. * Bundles. * Memberships. * Other digital benefits. Purchasing a server item does not guarantee that the server or particular feature will operate permanently. However, Xonra will honor applicable consumer rights and applicable contractual obligations. --- # 36. Minecraft Server Resets Xonra may reset or modify server data where reasonably necessary. This may include: * Maps. * Player inventories. * Player balances. * Ranks. * Statistics. * Progress. * Economies. * Seasonal content. Where appropriate, Xonra may announce major resets in advance. --- # 37. Server Moderation Xonra may moderate its Minecraft servers and other communities. Moderation actions may include: * Warnings. * Mutes. * Kicks. * Temporary bans. * Permanent bans. * Chat restrictions. * Item removal. * Economy corrections. * Account restrictions. The severity of a punishment may depend on: * The nature of the violation. * Previous violations. * Impact on other users. * Security risks. * Whether the violation was intentional. --- # 38. Cloud Storage Xonra may provide cloud storage under the name **Xonra Cloud** or another name. Cloud services may allow you to: * Upload files. * Store files. * Download files. * Synchronize files. * Share files. * Organize files. * Manage folders. * Access files from multiple devices. Features may vary by plan. --- # 39. Cloud Storage Plans Xonra may offer: * Free storage. * Paid storage. * Subscription plans. * Storage upgrades. * Business plans. * Promotional storage. Each plan may have: * Storage limits. * Bandwidth limits. * File-size limits. * Sharing limits. * Retention periods. * Account requirements. * Pricing. The applicable plan information displayed when you subscribe forms part of the applicable service agreement. --- # 40. Cloud Storage User Responsibility You are responsible for everything you upload. You must have the legal right to store the files. You must not upload files that: * Violate applicable law. * Infringe copyright. * Contain malware. * Contain ransomware. * Facilitate cyberattacks. * Facilitate fraud. * Contain unlawfully obtained data. * Violate another person's privacy. * Create an unreasonable security risk. * Violate Xonra's Acceptable Use Policy. --- # 41. Malware and Security You must not use Xonra Cloud to distribute: * Viruses. * Worms. * Trojans. * Ransomware. * Spyware. * Credential stealers. * Malicious scripts. * Botnet software. * Exploit kits. * Other malicious software. Xonra may scan files using automated security systems where reasonably necessary to protect the service and its users, subject to applicable privacy laws and the Xonra Privacy Policy. --- # 42. File Sharing If Xonra allows you to generate public or private links, you are responsible for how those links are used. You must not knowingly use Xonra links to distribute prohibited content. Xonra may disable links that violate these Terms or applicable law. --- # 43. Cloud Storage Availability Xonra will make reasonable efforts to maintain cloud availability. However, interruptions may occur due to: * Maintenance. * Infrastructure failures. * Network failures. * Security incidents. * Software bugs. * Third-party infrastructure. * Natural disasters. * Other events outside our reasonable control. We do not guarantee uninterrupted service. --- # 44. Cloud Storage Backups You should maintain independent backups of important data. Xonra may maintain backups for operational purposes, but you should not assume that backups are guaranteed to protect against every form of data loss. You should not use Xonra as your only copy of irreplaceable information unless Xonra explicitly provides a service with a contractual backup guarantee. --- # 45. Cloud Storage Termination If a cloud account is terminated or a storage subscription expires, Xonra may restrict or remove access to stored files according to the applicable plan and retention policy. Where applicable, Xonra may provide a grace period for downloading files. The exact retention period may vary by plan. Xonra's Cloud Storage Policy should provide the specific retention periods applicable to each plan. --- # 46. User Content Users may be able to submit content to Xonra. This may include: * Text. * Images. * Videos. * Audio. * Files. * Reviews. * Comments. * Game content. * Profiles. * Avatars. * Suggestions. * Feedback. You remain responsible for your User Content. --- # 47. Ownership of User Content You retain ownership of User Content to the extent that you legally own it. You do not transfer ownership of your User Content merely by uploading it to Xonra. However, Xonra needs certain rights to operate the platform. --- # 48. License to Xonra By submitting User Content, you grant Xonra a non-exclusive, worldwide, royalty-free license to host, store, reproduce, transmit, process, display, format, adapt, and technically modify that content as reasonably necessary to provide, maintain, secure, improve, and operate the applicable Xonra service. For example, this may include: * Storing multiple copies. * Creating thumbnails. * Compressing images. * Converting file formats. * Synchronizing files. * Caching content. * Delivering content to other devices. * Displaying profile images. This license does not give Xonra ownership of your content. --- # 49. Public Content Some Xonra services may allow content to be made publicly available. If you intentionally make content public, you understand that: * Other users may view it. * Other users may copy it. * Search engines may index it where technically possible. * Xonra may display it through the service. You should not publish information that you do not want to make public. --- # 50. Reviews and Feedback If you submit reviews, suggestions, or feedback, you grant Xonra permission to use that feedback to improve and promote Xonra. You should not submit confidential information through public feedback systems. Xonra is not required to compensate you for ordinary feedback unless separately agreed. --- # 51. Prohibited Content You must not submit content that: * Is unlawful. * Infringes intellectual property. * Facilitates criminal activity. * Contains malicious software. * Fraudulently impersonates another person. * Contains unauthorized private information. * Threatens others. * Encourages serious wrongdoing. * Attempts to compromise Xonra systems. * Violates applicable service rules. Additional content restrictions may apply to specific services. --- # 52. Copyright Complaints If you believe content hosted on Xonra infringes your copyright or other intellectual property rights, you may contact Xonra through the designated legal or copyright contact method. Your complaint should provide enough information for Xonra to understand: * What work is allegedly infringed. * Where the allegedly infringing content is located. * Why you believe you own or represent the rights. * Your contact information. * Any other information reasonably necessary to investigate the complaint. Xonra may remove or restrict access to content where appropriate. --- # 53. Privacy Xonra may collect and process personal data when you use its services. Examples may include: * Account information. * Email addresses. * Login information. * Device information. * IP addresses. * Security information. * Purchase information. * Server activity. * Cloud-service information. * Support communications. * Information required to prevent fraud. The specific data collected depends on the services you use. Xonra's Privacy Policy explains the processing of personal data in greater detail. Saudi Arabia's Personal Data Protection Law governs applicable processing of personal data, and SDAIA publishes the PDPL and its implementing regulations. --- # 54. Privacy Policy The Xonra Privacy Policy is incorporated into these Terms by reference. The Privacy Policy should explain: * What personal data is collected. * Why it is collected. * How it is used. * Legal bases where applicable. * How long information is retained. * Who receives information. * Data-subject rights. * International transfers. * Security measures. * How users can exercise their rights. * How privacy complaints can be submitted. Xonra will process personal data according to applicable data-protection law. --- # 55. Security of Personal Data Xonra will implement reasonable technical and organizational measures appropriate to the nature of the information processed. However, no Internet service can guarantee absolute security. You acknowledge that transmitting information over the Internet involves inherent security risks. Xonra's security obligations remain subject to applicable law. --- # 56. International Data Transfers Xonra may use infrastructure, hosting providers, payment processors, analytics providers, authentication providers, or other service providers located in countries outside Saudi Arabia. Where personal data is transferred outside the Kingdom, Xonra will handle such transfers in accordance with applicable laws and regulations. Saudi Arabia maintains specific regulatory requirements concerning transfers of personal data outside the Kingdom. --- # 57. Account Deletion Where available, you may request deletion of your Xonra account. Account deletion may result in the loss of: * Account information. * Game progress. * Cloud storage. * CR. * Virtual items. * Purchase history access. * Community content. * Other account-associated information. Certain information may need to be retained where required by law, necessary for security, fraud prevention, dispute resolution, accounting, or other lawful purposes. --- # 58. Data Retention Xonra may retain information for periods reasonably necessary for: * Providing services. * Security. * Fraud prevention. * Legal compliance. * Accounting. * Tax obligations. * Dispute resolution. * Enforcing agreements. * Maintaining system integrity. Personal data should not be retained longer than necessary where applicable data-protection law requires limitation of retention. SDAIA's current guidance identifies storage limitation as a key data-protection principle. --- # 59. Communications Xonra may send service-related communications. These may include: * Security alerts. * Login notifications. * Password reset messages. * Purchase receipts. * Billing notifications. * Service announcements. * Legal notices. * Important account information. Where permitted, Xonra may also send marketing communications. You may unsubscribe from promotional communications where applicable. --- # 60. Customer Support Xonra may provide customer support through: * Email. * Website forms. * Discord or other community platforms. * Ticket systems. * In-app support. * Other channels. Support availability may vary. You must not abuse support personnel. --- # 61. Support Abuse You must not: * Threaten support staff. * Harass support staff. * Send spam. * Submit intentionally false reports. * Repeatedly submit identical requests to circumvent a decision. * Attempt social engineering. * Impersonate another customer. Xonra may restrict support access where reasonably necessary. --- # 62. Fraud Prevention Xonra may use automated or manual systems to detect: * Payment fraud. * Account takeovers. * Promotion abuse. * CR abuse. * Bot activity. * Suspicious login activity. * Server manipulation. * Other abusive behavior. These systems may temporarily restrict activity while an investigation occurs. --- # 63. Automated Systems and Bots You must not use automated systems to interact with Xonra unless: 1. Xonra expressly permits the automation; or 2. The relevant API or service documentation expressly allows it. Prohibited automation may include: * Bots. * Scrapers. * Automated account creation. * Automated purchasing. * Automated gameplay. * Automated abuse. * Systems designed to circumvent limits. --- # 64. APIs Xonra may provide APIs. API access may be subject to: * Rate limits. * Authentication requirements. * Usage limits. * Separate API Terms. * Security requirements. You must not: * Abuse API endpoints. * Attempt unauthorized access. * Circumvent rate limits. * Expose credentials. * Use APIs to attack Xonra. * Use APIs to obtain data you are not authorized to access. --- # 65. Reverse Engineering You may not reverse engineer, decompile, disassemble, or attempt to derive source code from Xonra software except to the extent that applicable law expressly permits such activity. Nothing in this section is intended to restrict rights that cannot legally be restricted. --- # 66. Security Research Security research may be permitted under a separate vulnerability disclosure or bug-bounty policy. Without authorization, you must not: * Access private data. * Destroy data. * Modify other users' data. * Interrupt services. * Conduct denial-of-service testing. * Deploy malware. * Extort Xonra. * Publicly expose sensitive vulnerabilities irresponsibly. --- # 67. Third-Party Services Xonra may depend on third-party services. Examples may include: * Payment processors. * Cloud infrastructure. * DNS providers. * Email providers. * Authentication services. * Game distribution platforms. * Analytics providers. * Content delivery networks. If a third-party service becomes unavailable, Xonra may be temporarily unable to provide the affected functionality. Third-party services are subject to their own policies. --- # 68. Third-Party Links Xonra may contain links to websites that Xonra does not control. Xonra is not responsible for the content, availability, security, privacy practices, or policies of third-party websites. You access third-party websites at your own discretion. --- # 69. Advertising and Promotions Xonra may display advertisements or promotions. Promotions may have additional conditions. Promotional offers may include: * Discount codes. * Free CR. * Free products. * Limited-time events. * Referral rewards. * Promotional bundles. * Free trials. Unless otherwise stated, promotions cannot be combined. Xonra may restrict promotions where abuse or fraud is detected. --- # 70. Referral Programs If Xonra offers referral programs, you must not: * Create fake referral accounts. * Refer yourself through prohibited methods. * Spam referral links. * Misrepresent Xonra. * Manipulate referral systems. * Purchase referrals. * Use bots to generate referrals. Rewards obtained through abuse may be removed. --- # 71. Community Rules Xonra may operate communities, chats, forums, Discord servers, social features, or other communication systems. Users must behave reasonably and respectfully. You must not use Xonra communities to: * Harass others. * Threaten others. * Spam. * Scam. * Impersonate staff. * Distribute malware. * Publish prohibited content. * Attempt to manipulate other users. * Evade moderation. Community-specific rules may be stricter than these Terms. --- # 72. Moderation Xonra may moderate content and activity. Moderation may be performed: * Manually. * Automatically. * Through reports. * Through security systems. * Through combinations of these methods. Xonra may remove content or restrict accounts when reasonably necessary. We do not guarantee that every violation will be detected. --- # 73. Appeals Where an appeal process is available, you may appeal certain moderation or account actions. Appeals should contain accurate information. Xonra may decline repetitive or abusive appeals. Some actions may not be appealable where required for legal, security, fraud-prevention, or operational reasons. --- # 74. Account Suspension Xonra may suspend an account where reasonably necessary. Reasons may include: * Violation of these Terms. * Violation of service rules. * Fraud. * Security threats. * Payment abuse. * Unauthorized access. * Exploitation. * Harassment. * Illegal activity. * Abuse of Xonra infrastructure. --- # 75. Account Termination Xonra may terminate accounts in circumstances permitted by applicable law. Termination may result in the loss of access to: * Games. * Cloud files. * CR. * Virtual items. * Server progress. * Community content. * Account features. Where required by law, Xonra will provide applicable refunds, remedies, or other rights. --- # 76. Termination by You You may stop using Xonra at any time. Where account deletion is available, you may request deletion through the applicable process. Stopping use of Xonra does not automatically create a right to a refund. Refund rights are determined by applicable law and the applicable refund policy. --- # 77. Survival The following provisions may survive termination where applicable: * Intellectual property. * Payment obligations. * Refund obligations. * Disclaimers. * Limitation of liability. * Indemnification. * Dispute provisions. * Privacy and legally required data retention. * Provisions that by their nature should survive termination. --- # 78. Intellectual Property Xonra owns or licenses the intellectual property used to operate its services. This may include: * Xonra's name. * Xonra logos. * Software. * Website code. * Game code. * Graphics. * Music. * Sounds. * Videos. * Documentation. * Product designs. * User-interface designs. * Trademarks. * Other proprietary materials. You may not use Xonra intellectual property without permission except where legally permitted. --- # 79. Trademarks "Xonra" and associated logos, names, and branding may be trademarks or protected identifiers. You may not: * Register confusingly similar domains. * Impersonate Xonra. * Create misleading services using Xonra branding. * Use Xonra logos in a way that suggests endorsement without permission. --- # 80. Fan Content Xonra may permit fan-created content. Unless otherwise stated, fan content must not: * Misrepresent itself as official. * Suggest unauthorized endorsement. * Infringe Xonra's intellectual property. * Be used for prohibited commercial purposes. Xonra may establish a separate fan-content policy. --- # 81. User Intellectual Property You represent that you have the rights necessary to submit User Content. You must not upload content that you do not have permission to use. If you upload copyrighted content without permission, you may be responsible for resulting claims. --- # 82. Copyright Enforcement Xonra may respond to valid intellectual-property complaints. Actions may include: * Removing content. * Disabling links. * Restricting accounts. * Contacting the affected user. * Preserving relevant information where legally required. * Cooperating with lawful authorities. --- # 83. Disclaimer of Warranties To the maximum extent permitted by law, Xonra does not guarantee that the services will be: * Uninterrupted. * Error-free. * Completely secure. * Permanently available. * Compatible with every device. * Free from bugs. * Free from malicious third-party activity. Xonra does not guarantee that every product or feature will remain available indefinitely. Nothing in this section excludes warranties or statutory rights that cannot legally be excluded. --- # 84. Service Availability Temporary service interruptions may occur. Reasons may include: * Maintenance. * Upgrades. * Security incidents. * Network failures. * Hardware failures. * Software errors. * Infrastructure failures. * Third-party failures. * Government restrictions. * Events outside Xonra's reasonable control. Xonra will make reasonable efforts to restore important services. --- # 85. Data Loss Disclaimer You are responsible for maintaining backups of important data. This is especially important for Xonra Cloud. Although Xonra may implement backups and redundancy, we do not guarantee that every file can always be recovered. --- # 86. Limitation of Liability To the maximum extent permitted by applicable law, Xonra and its owners, officers, employees, contractors, affiliates, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from your use of Xonra. This may include losses relating to: * Data. * Files. * CR. * Virtual items. * Game progress. * Business opportunities. * Profits. * Revenue. * Service interruptions. Nothing in these Terms excludes liability that cannot legally be excluded. --- # 87. Maximum Liability To the maximum extent permitted by applicable law, Xonra's aggregate liability arising from a particular claim may be limited to the amount you paid to Xonra for the specific service giving rise to the claim during the applicable period, unless applicable law requires a different remedy. This limitation does not apply where prohibited by applicable law. The exact limitation should be reviewed by qualified legal counsel before publication. --- # 88. Indemnification To the extent permitted by applicable law, you agree to indemnify and hold harmless Xonra and its owners, employees, contractors, affiliates, and service providers from claims, losses, liabilities, damages, and reasonable costs arising from: * Your violation of these Terms. * Your unlawful activity. * Your User Content. * Your infringement of another person's rights. * Your misuse of Xonra. * Your fraud. * Your violation of applicable service rules. --- # 89. Force Majeure Xonra will not be responsible for delays or failures caused by events outside its reasonable control. Such events may include: * Natural disasters. * War. * Terrorism. * Government action. * Internet failures. * Telecommunications failures. * Power outages. * Infrastructure failures. * Major cyberattacks. * Cloud-provider outages. * Labor disputes. * Pandemics. * Other extraordinary events. --- # 90. Legal Compliance You agree to comply with applicable laws when using Xonra. You may not use Xonra to facilitate unlawful activity. Xonra may cooperate with lawful requests from competent authorities where required by applicable law. --- # 91. Government Requests Xonra may receive legal requests from authorities. Where legally permitted, Xonra may: * Preserve information. * Disclose information. * Restrict content. * Restrict accounts. * Suspend services. * Comply with court orders. Xonra will handle such requests according to applicable law. --- # 92. Export and Sanctions Compliance You must not use Xonra in violation of applicable sanctions, export-control laws, or other applicable restrictions. Xonra may restrict access from certain jurisdictions where required by law or reasonably necessary for compliance. --- # 93. Children and Minors Xonra may provide services used by minors. We do not knowingly request more personal information from children than is reasonably necessary for the applicable service. Parents or guardians should supervise minors' use of online services. If you believe a child has provided personal information in violation of applicable law, contact Xonra. --- # 94. Changes to Pricing Xonra may change prices for future purchases. Price changes do not retroactively modify completed purchases except where necessary to correct an error or comply with law. Subscriptions may be subject to separate renewal pricing. Where applicable, Xonra will provide required notice of subscription price changes. --- # 95. Subscriptions Xonra may provide subscription services. A subscription may automatically renew unless canceled. Before purchasing a subscription, the checkout process should clearly identify: * Subscription price. * Billing interval. * Renewal conditions. * Cancellation process. * Applicable taxes or charges. * Any trial period. * Conditions for promotional pricing. If you cancel a subscription, the cancellation may take effect at the end of the current billing period unless applicable law or the applicable plan provides otherwise. --- # 96. Free Trials If Xonra offers a free trial, additional conditions may apply. A free trial may: * Require payment information. * Automatically convert into a paid subscription. * Be limited to one trial per person or account. * Be unavailable to users who previously used the service. The applicable checkout information will govern the trial. --- # 97. Promotions Promotions may be subject to: * Expiration dates. * Geographic restrictions. * Account restrictions. * Purchase requirements. * Redemption limits. Xonra may cancel rewards obtained through fraud or abuse. --- # 98. Errors and Corrections If Xonra accidentally grants: * CR. * Virtual items. * Discounts. * Free subscriptions. * Product access. * Other benefits. we may correct the error. We will attempt to do so reasonably and in accordance with applicable law. --- # 99. Security Restrictions You must not attempt to compromise Xonra infrastructure. Prohibited conduct includes: * Unauthorized access. * Credential attacks. * Exploiting vulnerabilities maliciously. * Malware deployment. * DDoS attacks. * Data theft. * Server intrusion. * Unauthorized database access. * Circumventing authentication. * Tampering with security controls. --- # 100. Responsible Disclosure If you discover a vulnerability, please report it through Xonra's designated security contact. You should avoid accessing information that does not belong to you. You should avoid disrupting services. You should not use vulnerabilities to obtain money, CR, products, accounts, or other benefits. --- # 101. No Unauthorized Commercial Use Unless Xonra expressly allows it, you may not commercially exploit Xonra services. This includes: * Reselling access. * Reselling accounts. * Reselling CR. * Reselling virtual items. * Operating unauthorized services using Xonra infrastructure. * Commercially exploiting Xonra software. Separate commercial licenses may be available. --- # 102. Academic and Security Research Research involving Xonra systems may require authorization. Nothing in these Terms prevents lawful security research that cannot legally be restricted, but users must not intentionally cause harm or access information without authorization. --- # 103. DMCA / Copyright and Local Law Where applicable, Xonra may maintain procedures for copyright complaints and other intellectual-property disputes. Users remain responsible for ensuring that uploaded content complies with applicable law. --- # 104. Electronic Communications When you use Xonra electronically, you consent to receiving communications electronically where permitted by law. Electronic communications may include: * Notices. * Agreements. * Receipts. * Invoices. * Support communications. * Security notifications. Electronic records may be used to document transactions and communications. --- # 105. Electronic Contracts Where you purchase a product or service electronically, the information shown during checkout may form part of the electronic contract. You should review the information presented before confirming a transaction. This may include: * Product description. * Price. * Taxes. * Payment method. * Delivery method. * Subscription terms. * Refund information. * Applicable license. --- # 106. Notices Xonra may provide notices through: * Email. * Website announcements. * In-app notifications. * Account notifications. * Other reasonable electronic methods. You are responsible for keeping your account contact information current. --- # 107. Assignment You may not transfer your rights or obligations under these Terms without Xonra's prior written permission where required. Xonra may assign or transfer its rights and obligations as part of: * A merger. * Acquisition. * Corporate restructuring. * Sale of assets. * Business transfer. --- # 108. No Partnership These Terms do not create: * A partnership. * Joint venture. * Employment relationship. * Agency relationship. between you and Xonra. --- # 109. Severability If a court or competent authority determines that a provision is invalid or unenforceable, that provision will be limited or removed to the minimum extent necessary. The remaining provisions will remain in effect. --- # 110. No Waiver If Xonra does not enforce a provision immediately, that does not mean Xonra has permanently waived its right to enforce it. --- # 111. Entire Agreement These Terms, together with applicable policies and agreements, constitute the agreement governing your use of Xonra. Additional agreements may include: * Privacy Policy. * Refund Policy. * Cookie Policy. * Community Guidelines. * Minecraft Server Rules. * Cloud Storage Policy. * Acceptable Use Policy. * Game EULAs. * Subscription Terms. * API Terms. * Developer Terms. * Product-specific licenses. --- # 112. Service-Specific Terms Some Xonra services may have additional terms. Where a service-specific rule conflicts with these Terms, the service-specific rule will generally control only for that particular service. For example: * Minecraft rules may control Minecraft gameplay. * A game EULA may control a particular game. * Cloud policies may control cloud storage. * API Terms may control API usage. All other provisions of these Terms remain applicable. --- # 113. Governing Law These Terms will be governed by applicable law. If Xonra is operated by an entity established in the Kingdom of Saudi Arabia, these Terms should be interpreted consistently with applicable laws and regulations of the Kingdom of Saudi Arabia. Mandatory consumer protections applicable to you remain unaffected. --- # 114. Disputes If you have a dispute with Xonra, we encourage you to contact Xonra support first so that we can attempt to resolve the matter. Nothing in this section prevents you from exercising mandatory rights available under applicable law. Where a dispute cannot be resolved informally, it may be submitted to the competent authority, court, or dispute-resolution mechanism having jurisdiction under applicable law. --- # 115. Consumer Rights Nothing in these Terms is intended to deprive consumers of mandatory rights. If a provision of these Terms conflicts with a mandatory legal right, the mandatory legal right will prevail to the extent of the conflict. Xonra intends to comply with applicable consumer-protection and e-commerce requirements. The Saudi Ministry of Commerce maintains official consumer guidance covering electronic stores, complaints, and consumer rights. --- # 116. Complaints If you have a complaint about Xonra, contact: **Support:** [INSERT SUPPORT EMAIL] **Legal:** [INSERT LEGAL EMAIL] **Privacy:** [INSERT PRIVACY EMAIL] **Website:** https://xonra.xyz Your complaint should include sufficient information for Xonra to investigate. --- # 117. Legal Notices Legal notices should be sent to: **Xonra Legal Department** **Legal Entity:** [INSERT] **Address:** [INSERT] **Email:** [INSERT] Xonra may require legal notices to follow applicable formal requirements. --- # 118. Contact Information For general support: **Email:** [INSERT] **Website:** https://xonra.xyz For privacy matters: **Email:** [INSERT PRIVACY EMAIL] For legal matters: **Email:** [INSERT LEGAL EMAIL] For security matters: **Email:** [INSERT SECURITY EMAIL] --- # 119. Interpretation Headings are included for convenience and do not affect interpretation. Words in the singular may include the plural and vice versa where appropriate. References to "including" mean "including without limitation." --- # 120. Final Agreement By using Xonra, you acknowledge that you have had an opportunity to read these Terms and agree to comply with them. If you do not agree to these Terms, you must not use Xonra. Thank you for using Xonra. --- # XONRA **Website:** https://xonra.xyz **Last Updated:** August 12, 2026